AUDIO DESCRIBED PERFORMANCESAudio description is an innovation for sight-impaired patrons. Audio Describers provide live description of essential visual information for people who are blind or visually impaired. Select performances will be described by trained volunteers from Vision Australia, this service is complimentary. Discreet receivers are available for collection prior to the performance and our staff will happily show you how to adjust them for your use.
To access this service check to see if the show advertises Audio Described Performance dates or visit the access diary. Alternatively you can contact the Box Office or complete the online special seating request form to make a booking.
TACTILE TOURSA guided tour of the set for blind and vision impaired patrons. This service is available to select shows and is provided by the assistance of our sponsors at IRT. Please check to see if the show advertises Tactile Tour dates or visit the access diary. Alternatively you can contact Canberra Ticketing if you would like to utilise this service.
LIVE CAPTIONINGSelect performances at The Canberra Theatre Centre are live captioned by The Captioning Studio for patrons who are deaf or hearing impaired. The on-stage dialogue is displayed in real-time on screens in the auditorium or if preferred, a more discreet handheld device is also available. Seat selection for live captioning is recommended towards the front of the stage and our Box Office staff will be able to assist you with choosing a seat which ensures good viewing.
To access this service check to see if this show advertises Live Captioning and contact Canberra Ticketing or complete the online special seating request form to make a booking.
Canberra Theatre Centre provides an FM Radio Assisted Hearing Loop for all patrons. The FM system amplifies and improves the quality of the sound through a headset or hearing aid. Discreet receivers are available for collection prior to the performance from the front of house staff. The FM Hearing Loop is available for all performances and to access this service you do not need to request in advance, however, you should allow additional time prior to the start of the performance for the collection of the receiver.
* The below access servise are available for all performances.
If you require mobility assistance please contact our Canberra Ticketing so that we can accommodate your needs. Please let us know if you need to access seating at the end of a row or if you need to avoid stairs by completing the special seating request form or by contacting Canberra Ticketing by phone or in person. Unfortunately we are unable to provide special assistance when you book tickets online because the system automatically allocates the best available seats without taking your access needs into account.
There is lift access to the first balcony in The Playhouse, but no lift access to the second balcony.
Canberra Theatre Centre subscribes to the ACT Government's Companion Card scheme for people who require a companion. This means anyone issued with an official Companion Card is able to purchase a ticket to attend the theatre with their companion also attending for free - essentially two tickets for the price of one. You must mention that you are purchasing under this scheme when booking. Companion Card bookings can only be made in person at the Canberra Ticketing or via phone. This service is not available over the internet.
Please let us know if you need special assistance with your seating including audio description, mobility or hearing assistance. Unfortunately we are unable to provide special assistance at present when you book tickets online because the system automatically allocates the best available seats without taking your access needs into account. Please complete the special seating request form online so that we can get in touch with you, or contact Canberra Ticketing by phone or in person.
For visually impaired patrons the type on this website can be enlarged for easier viewing. This can be easily achieved by using the enlarge text function at the top right hand corner of the webpage.
This site has been built to be compatible for all screen readers for accessibility.
All Access services are delivered with the assistance of IRT, Better Hearing Australia, The ACT Deafness Resource Centre and The Captioning Studio.
Online:24 hours / 7 days a week
Find out more on how to book your
tickets.
By phone:(02) 6275 2700
9:00am to 5:00pm Monday – Friday and
10:00am to 2:00pm Saturday.
In person:Visit Canberra Ticketing, Box Office in the Canberra Theatre foyer in Civic Square
9:00am to 5:00pm Monday to Friday and
10:00am to 2:00pm Saturday
