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Terms & Conditions

Ticketing Terms and Conditions

Thank you for taking the time to read the following conditions of ticket sale. During process of purchasing tickets  process you will presented with these terms and conditions, by clicking on the "I accept" button at this stage  you will have accepted the following conditions of sale.

Data Use and Protection

The Cultural Facilities Corporation trading as Canberra Ticketing collects personal information as agent for the Promoter, for the purposes of cancellation notification, accounting and marketing of future events. The collected information will be disclosed to Canberra Ticketing by the Promoter for these purposes. The collected information will be dealt with by Canberra Ticketing and the Promoter in accordance with the Privacy Act 1988 (Cth) and other laws. You are not obliged to provide information, but a failure to do so may mean you cannot purchase tickets. The Promoter's contact details are available upon request from Canberra Ticketing. You may seek access to information about you held by the promoter or Canberra Ticketing.

Ticket Refunds

All transactions are final. There will be no refunds on completed bookings unless the performance is cancelled.

Change of Artist

The right is reserved to vary advertised programmes and to add, withdraw or substitute artists as necessary.

Non-Canberra Theatre Centre Events

Ticket sales/bookings to events taking place outside of the Canberra Theatre Centre close up to 36 hours prior. If the event is not booked out, any remaining tickets will be available at the door. Please check the event information page and event status for more details.
To enquire about the availability of tickets, call Canberra Ticketing on 02 6275 2700
 

Whole of site, terms of user

Introduction

These are the terms and conditions as they apply to apply to the use of the Canberra Tickting website. By using this website, you agree to be bound by these terms and conditions.

In these terms and conditions, the "Canberra Ticketing" means the Canberra Ticketing, part of the Cultural Facilities Corporation, an ACT Government statutory authority established under the Cultural Facilities Corporation ACT (1997), to manage significant cultural venues in the ACT.

Amendments to terms and conditions

Canberra Ticketing reserves the right to amend these terms and conditions as they see fit.

Amendments will be effective immediately upon notification on this website. Your continued use of the website following such notification will represent an agreement by you to be bound by the terms and conditions as amended.

Personal use permitted

All copyright and other intellectual property rights existing on this website, the contents of this website and the information contained on this website (including the text and images of this website) are either owned or licensed by Canberra Ticketing or provided to us with the express permission of the copyright owners and protected by the laws of Australia and other countries.

Unless Canberra Ticketing agrees otherwise in writing, you are provided with access to this website only for your personal use.  You may print a copy of any information contained on this website for your personal use.

Commercial use prohibited

Unless Canberra Ticketing agrees otherwise in writing, you may not, without the Canberra Ticketing's written permission:

  • reproduce, store, print or display any part of this website, in any form or by any means, other than for your own personal, non-commercial use;
  • adapt, distribute, publish or create derivative works from, any part of this website, in any form or by any means, for any purpose; or
  • otherwise exploit or commercialise, or attempt to exploit or commercialise, any information, products or services obtained from any part of this website.

Requests and inquiries can be directed to:

The Manager
Canberra Ticketing

PO Box 226
Civic Square
Canberra ACT 2608
Tel: (02) 6243 5706
Facsimile: (02) 6243 5771
admin@canberratheatrecentre.com.au

Privacy

Canberra Ticketing is committed to protecting your privacy. Canberra Ticketing's Privacy Statement explains how Canberra Ticketing may use and disclose personal information which Canberra Ticketing hold about you and the privacy rights you have in relation to that information.

Linked Websites

This website may contain links to other websites ("linked websites"). Canberra Ticketing takes no responsibility for the content of, or privacy practices associated with, linked websites.

Canberra Ticketing's links with external websites should not be construed as an endorsement, approval or recommendation by Canberra Ticketing of the owners or operators of those linked websites, or of anything referred to or contained on those linked websites.

Security of information

Canberra Ticketing takes every reasonable measure to ensure the security of data transmitted via this website.

Whilst Canberra Ticketing strives to protect such information, no data transmission over the internet can be guaranteed as totally secure and Canberra Ticketing does not warrant the security of any information which you transmit to it. Accordingly, any information which you transmit to Canberra Ticketing is transmitted at your own risk. Nevertheless, once Canberra Ticketing receives your transmission, it will take reasonable steps to preserve the security of such information.

Disclaimer

Whilst Canberra Ticketing has no reason to believe that any information contained on this website is inaccurate, it does not warrant the accuracy, adequacy or completeness of such information, nor does it undertake to keep this website updated. Performance details in the What's On section of the site are subject to change without prior notice.

To the maximum extent permitted by law, Canberra Ticketing excludes liability for any loss or damage, however caused (including through negligence) which you may directly or indirectly suffer:

  • in connection with your use of this website or any linked website; or
  • arising out of your use of, or reliance on, information contained on or accessed through this website.
  • arising from any virus or other forms of internet attacks such as worms, malware, botnets and Trojans which might be transmitted or activated via Canberra Ticketing site or your access to it.

This disclaimer does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.

Governing Law

These terms and conditions are governed by the laws in force in the Australian Capital Territory.